Problems
The quality review of the course modules focuses on ensuring a precise, engaging, and audience-tailored structure, with content that is clear, concise, and relevant to learners of varying expertise. It includes reviewing the course’s readability for mobile and desktop devices, ensuring that text is easy to read, and interactive elements like quizzes are accessible for evaluation. The summary video should be engaging and responsive, summarizing key course takeaways. Additionally, the course content will be modified for SEO optimization, incorporating relevant keywords, meta tags, and internal links, while ensuring content is updated and free of redundancy. The goal is to deliver high-quality, accessible, and SEO-friendly learning materials that provide an enriching experience for global learners.
Challenge
Due to the large volume of work, we had to implement a specific set of testing processes within the testing life cycle. The customer lacked a defined testing procedure, systematic documentation, and a proper defect reporting mechanism. In the initial phase, our team faced several challenges while executing the quality testing procedure. However, through a refined approach, we were able to reduce the workload and significantly improve the quality of the work.
Solution
We proposed two key measures to the client: first, by strategizing the quality review process and analyzing audio and video, we ensure that testing requirements are met effectively. Additionally, we confirm the source content, test quiz functionality, and assess learning outcomes to establish a standard review procedure. This process is executed by a team of professionals with extensive experience in quality testing. To enhance the learning experience, we keep videos under seven minutes to save learners’ time, while ensuring that text and slides within the videos are clearly visible on smartphones.
Some key results achieved
We have successfully developed a solution that establishes standard procedures, streamlining processes and saving time across learning management systems. In addition, we designed an informative checklist for each course module, simplifying the testing process and aligning it with our quality testing strategy. With the help of these checklists and knowledge base articles, we can now ensure an efficient turnaround time for quality testing, regardless of the workload, providing our client with consistent and reliable results.